To preserve the beauty of your jewelry, we recommend treating each piece with gentle care. While our designs are crafted to withstand everyday wear, they, like you, deserve to be cherished and kept away from harsh or toxic substances.

For cleaning, softly wash your jewelry using mild soap and lukewarm water, then delicately pat it dry with a soft, lint-free cloth. Avoid any abrasive rubbing to maintain its refined finish and lasting shine.

When not in use, store each piece in a dry, safe space, preferably in its original packaging or a soft pouch, to protect it from scratches and ensure it remains as radiant as the day you received it.

Yes, all orders are carefully packaged and presented in a way that makes them perfect for gifting. Each piece is thoughtfully wrapped to ensure it arrives beautifully ready to be shared with someone special.

You can find your ring and bracelet size at home quite easily with a few simple methods.

For ring size, wrap a thin strip of paper or a piece of string around the base of your finger, mark where it overlaps, then measure the length in millimeters with a ruler. That measurement can be matched to a standard ring size chart. For the most accurate fit, make sure your finger is at a normal temperature (not very cold or swollen), since size can change slightly during the day.

For bracelets, measure your wrist using a soft measuring tape or string, wrapping it comfortably around where you’d wear the bracelet. Then add about 1–2 cm for a snug fit or 2–3 cm for a looser fit, depending on your style preference.

Some jewelry pieces do come in adjustable sizes, especially bracelets with chains or open-ended designs, but not all items are adjustable.

It’s always a good idea to check the product description carefully, as sizing details, fit guidance, and whether an item is adjustable are usually clearly mentioned there for each piece.

Returns or exchanges are accepted within 7 days of delivery for unworn items in their original condition and packaging. Please note that we do not offer refunds. Instead, you may choose an exchange for another piece or receive store credit to select something else from La Vega’s collection.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Standard shipping is AED 25 within the UAE. Enjoy FREE shipping on orders of AED 300 or more. Free shipping is applied at checkout when your eligible order total reaches AED 300.